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Data protection

Data Protection at Work: Handle Personal Information with Care

Data protection training for employees who handle information about customers, colleagues or applicants. Covers collecting, accessing and sharing records, responding to requests and reporting mistakes.

Duration
53 minutes
Language
English
Trainer
Course delivery
Online
Price per attendee
79 AED
Suggested for
All employees, HR
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Folders and a locked document box on an office desk.

About this course

A spreadsheet sent to the wrong recipient or a shared folder with excessive access can expose someone’s personal information. This course follows how information moves through an ordinary working day and where an employee needs to check before proceeding.

Examples cover collecting only the details a task needs, keeping records accurate, choosing recipients and tools, and handling requests from the people whose data is held. The lessons also explain what to report after a mistake and why deleting a message is not a complete response. Training and assessment are in English.

What you'll learn

  1. Course introduction: protecting people’s information

    Why information about people needs care and where employees handle it during ordinary work.

    7 minutes
  2. Recognise personal information and your responsibility

    Personal and sensitive information, less obvious identifiers and responsibility for handling them.

    7 minutes
  3. Collect and use information for a clear purpose

    A clear purpose, minimum necessary details, consent handling and keeping records accurate.

    7 minutes
  4. Protect information during everyday work

    Access permissions and physical and digital protection of records, accounts and devices.

    6 minutes
  5. Share information with the right people and tools

    Recipients, attachments, service providers and tool permissions to check before disclosure.

    7 minutes
  6. Respond to people’s requests and choices

    Recognising requests from data subjects and routing them without unsafe disclosure or unsupported promises.

    7 minutes
  7. Report mistakes and suspected data incidents promptly

    Misdirected messages, lost information and other suspected incidents, with permitted containment and reporting.

    7 minutes
  8. Keep records under control and apply the skills

    Retention, changes in data use and a case that connects collection, sharing and disposal decisions.

    8 minutes

Course author

Shog Consulting